Welcome to Simple Pump Support

We're here for you.

Get to know your Simple Pump

Watch all Simple Pump videos here.

Closeup of the Simple Pump Deep Well Hand Pump's Pump Head Facing Left

Frequently Asked Questions

Can I Install onto an Existing Mark II/III/VLOM or AFRIDEV Pedestal?

Simple Pump has developed a way to install the Simple Pump on a pre-existing Mark II/III/VLOM or AFRIDEV Pedestal installation with minimal cost and disruption.

If a site already has the Mark II/III/VLOM or AFRIDEV pedestal installed (sunk into concrete), the Simple Pump Pedastal-to-Casing Adaptor bolts to the top of the existing pedestal.

Then, the Simple Pump is installed on top of that attachment similar to an installation on any well casing. The height of the Simple Pump can be adjusted about 2.5 feet up or down. In this configuration, we expect that it will be installed with almost no riser tube extending out of the SImple Pump Adaptor.

How hard is it to pump water with the Simple Pump?

With the Simple Pump, pumping water from normal depths is easy. The lever handle that is standard equipment with our pump system works on common leverage principles and provides a leverage ratio of 3.3:1. The actual force required is dependent on the total length of drop pipe assembly.

For a standard installation of 100 feet, it takes approximately 12 pounds of downward force. At 200 feet, you would be using our 3-foot (36-inch) handle. The effort is halved and is still only 12 lbs. At sets deeper than 275 feet, we would be swapping to the 100CA pump cylinder. This decreases the effort per stroke further, to only 17 lbs at 325 feet static water level. This is DRAMATICALLY less effort and much further down than any other hand pump.

Will you give me a lower price that your dealer?

Our dealers reach market segments that we don’t and so perform a valuable service for us.

One concern of dealers in any business sector is that they work to find and educate prospective customers only to have the manufacturer undercut them and take away some of those deals.

Because of our commitment to our dealers, we will not discount below the posted MSRP.

How does the Simple Pump Solar Compare to Other Solar Pumps?

The Simple Pump, fully integrated, standalone solar pump system was carefully designed and built in keeping with the same tradition of the Simple Pump hand pump – “Quality to Last a Lifetime” — in contrast to so many products today that are conceived in reverse, i.e. price, profit and, lastly, product.

Simple Pump and Simple Pump Solar stands apart from other pumps in the same classification not only in the quality of components and materials but also in the design concept. Our system uses the most current technology for maximum performance coupled with proven “old-school” mechanics for bulletproof reliability.

  • High-quality panels begin charging as soon as they see the sun, even in the low light conditions of early morning and evening.
  • The battery bank guarantees a full day of runtime with no sun at all.
  • Our solar controller, with load output terminals, stands in between the solar array and the pump motor. This helps to maintain a high operating voltage for consistent RPM while at peak output (i.e. carrying the full motor load), with the panel simultaneously charging the batteries.
  • The entire solar package stays above ground for easy installation and service. The only part in the water is the pump cylinder.
  • The motor, itself, is at ground level, not in the well.
  • Economical replacement of any failed component.
  • And all of the electrics have been done for you.
Can I add a Simple Pump motor later to the hand pump?

Yes, Simple Pump motor options can be added to an installed Simple Pump hand-operated pump. The pump heads are modular and can be switched in minutes.

View more information on the hand-operated Simple Pump and the motor pump options.

Is There a Tax Credit for the Simple Pump Solar System?

For a Simple Pump solar-powered pump system, there may be a renewable energy tax credit that has a gradual step-down in credit value.

  • 30% for systems placed in service by 12/31/2019
  • 26% for systems placed in service after 12/31/2019 and before 01/01/2021
  • 22% for systems placed in service after 12/31/2020 and before 01/01/2022

For details, please contact your accountant.

Can I store the pump long-term until I need it?

Yes, the Simple Pump Deep Well Hand Pump can be stored.

Prior to storing the pump, we recommend taking an inventory of everything that was received in the shipment of your order to ensure that there were no damaged or missing parts during the shipment of the order. Installing the pump to make sure you have received everything and the pump is in working order is recommended. Now you know you can install it and if needed then you can uninstall and put it away for storage. It is recommended to have the pump installed and pump a few gallons of water every couple of months to make sure that you have the pump in working condition if you need it.

Please review our PVC handling and storage article.

Can I detach the Simple Pump when I’m away?

You can detach the handle of the Simple Pump Deep Well Hand Pump.

For security, you can easily make the pump much less visible. You can remove the handle and slide the pump head down to the cap, leaving just a few inches of the pump above the cap (down-periscope position). The pump and your well can then be hidden behind a shrub or under a hollow imitation rock.

Please follow our maintenance tips to keep your hand pump in good working condition.

Simple Pump Well Compatibility Chart

The Simple Pump Deep Well Hand Pump will fit in MOST WELLS alongside an already installed submersible or alone. The Deep Well Hand Pump needs just 1.8″ diameter clearance. (If you are using the 100CA cylinder, 1.6″ clearance will be enough.)

It will also fit in a 2-inch casing alone.

The following chart shows conditions for the Simple Pump Deep Well Hand Pump installation, alongside a submersible — its most common use.

WELL ID 4″ or 4.5″

The Simple Pump Deep Well Hand Pump can be installed in THE MAJORITY OF 4″ or 4.5″ wells.
The 125L pump needs 1.8″ clearance. The 100L needs 1.6″ clearance. This will be more likely if:

  1. Butt couplers on submersible drop pipe are cylindrical stainless steel, not the bulkier galvanized or brass.
  2. Submersible drop pipe is the standard 1-1/4″ (ID).

The Simple Pump must be set at least ten feet above the submersible.

If pitless
– Some pitiless will be okay if it is the saddle type (like a Merrill 50). The pitless body can be taken out of the saddle and held to one side while the Simple Pump is installed and then put back.
– The top section of the casing may need to be replaced by a 6″ sleeve to give clearance past a pitless.

WELL ID 5″
With submersible exiting through the well cap.

The Simple Pump Deep Well Hand Pump can be installed in the  MAJORITY of 5″ wells.

The 5 GPM pump needs 1.8″ clearance. The 3 GPM needs 1.6″ clearance. This will be more likely if the submersible drop pipe is the standard 1-1/4″ (ID).

The Simple Pump must be set at least ten feet above the submersible.

If pitless – Clearance past the pitless must also be specifically checked. Nearly all 5" wells, in our experience, will be okay without modification.

WELL ID 6”, 6.25″, 7”, 8”

ALMOST ALL 6, 6.25, 7, and 8-inch wells are good for the installation of the Simple Pump hand pump alongside a submersible.

Exceptions (rare): If you have a type of pitless that is unusually bulky and blocks the casing, such as these:

Pitless-bulky-sm

pitless-adaptor-2

pitless-adaptor-3

For Wider Dug or Bored WellsFor a dug well, three feet wide with a liner and concrete, wood, or metal lid, a hole would be drilled in the lid and the Simple Pump well adaptor can be used with appropriate bolts to install a Simple Pump deep well hand pump.

Can the Simple Pump be installed in a 2-inch Casing?

Yes, the Simple Pump deep well hand pump system can be installed in a 2-inch casing.

Here are some special considerations for installation.

  • A 2” casing is fairly flexible, when extending the usual 12-18 inches above the ground, even if metal. The leverage through the securely mounted pump can actually make a 2” casing deflect as much as 2-3 inches for a metal casing or 6-7 inches for PVC. This deflection makes pumping tricky and, if the leverage is large, the leverage could actually damage the top drop pipe.
  • Rigid mounting is necessary for the Simple Pump. The best option is to not mount directly on the 2” casing. Use a four-foot section of 6″ metal casing as a sleeve around the 2″. NOTE: The 6” casing sleeve will NOT be centered on the 2” casing. You’ll need to look at your new Simple Pump well cap and then position the 6” casing off-center of the 2”, so the Simple Pump port is in the correct position to be above the 2” casing. Cut the 2” casing down to 12 inches above ground level. Dig down so the wider casing is well embedded in the earth, with its top two inches above the top of the 2” casing. Backfill around the casing.
  • To make the installation even more secure, use cement to fill the space between the two casings. Use the fine slurry of Portland cement, not aggregate. Just be sure to securely cover the top of the 2″ casing, before pouring. Now you can put the appropriate Simple Pump well cap on the 6" casing and install the pump on the larger casing with the drop pipes going down the 2” casing.

Many of our Dealers are also professional well and well pump installers. Use our Find a Dealer tool to locate one near you.

Still have questions?

Contact