Welcome to Simple Pump Support

We're here for you.

FAQs

Getting Started

Can I use the Simple Pump with my low yield well?

Ensure optimal use of Simple Pump with low yield wells by placing it deeper below the water surface. Avoid warranty issues by stopping if water flow ceases.
Getting Started

Do we need a check valve for irrigation?

Ensure efficient irrigation with a check valve. Essential for systems with pressure tanks or when pumping to elevated tanks. Prevents backflow and maintains water pressure.
Dealers

Will the Simple Pump drop pipes install in my pump house?

Simple Pump drop pipes are rigid and not flexible. For shorter spaces, opt for half-length pipes or modify your roof. Ideal for well installations.
Getting Started

Can I drive the Simple Pump motor with wind power?

Using the Simple Pump with wind power is not supported and will void the warranty.
Getting Started

Can the Simple Pump motors be used with solar power?

Simple Pump motors are solar-compatible, using minimal power. With just 1-2 panels and batteries, enjoy reliable, all-day operation even in low sunlight.
Getting Started

Can the Simple Pump be installed on my 7″ diameter casing?

Discover if the Simple Pump fits your 7" casing. Standard 7" ID casings have a 7.625" OD. If it's 7" OD, the ID is 6.25". We offer well caps for both sizes.
Orders and Warranty

Where can I get my well information?

Get accurate well specifications for a Simple Pump quote. Obtain details from your well report, state documents, or the drilling company.
Getting Started

Can the Simple Pump be installed on my buried tank?

Install the Simple Pump on your underground tank with ease. Our pump anchors to a vertical well casing, ensuring efficient water access from tank to surface.
Getting Started

Can the Simple Pump work with my existing pipes and pitless?

Yes, the Simple Pump works with your existing pipes and pitless adapter. It installs alongside your submersible pump using a special adapter for seamless integration.
Getting Started

Can I run the Simple Pump motor on AC power?

Run the Simple Pump motor on AC by charging batteries first, ensuring efficient power use and backup during outages. Easily switch to hand-operation for convenience.