Welcome to Simple Pump Support
We're here for you.
FAQs
Installation and Maintenance
Can the Simple Pump be installed alongside my working submersible?
Install a Simple Pump alongside your submersible for a reliable backup. Access well water during power outages or pump failures.
Installation and Maintenance
Can I cut my own PVC piping?
Cutting PVC for Simple Pump voids warranty. Use our custom drop pipe kits for precision, durability, and optimal pump performance.
Installation and Maintenance
Can I install the Simple Pump by myself?
Install the Simple Pump yourself with ease! Many customers do it without a pro. Watch our installation video and follow detailed instructions. For deep wells, consider a professional. Find a dealer near you!
Installation and Maintenance
Can I use my old well cap?
Upgrade to Simple Pump well caps for seamless installation, as old caps may interfere. Designed for pitless and non-pitless wells, ensuring optimal performance.
Getting Started
What is Well Depth?
Discover well depth: the total distance from ground level to the bottom of your well shaft. Essential for water access and maintenance.
Installation and Maintenance
Do I need to use a safety line with my Simple Pump?
No safety line needed for Simple Pump! Engineered for safety with SIM073 tool and T-Handle Assist for easy handling of drop pipe kits.
Getting Started
Is an electromagnetic pulse (EMP) a risk for the motors?
Explore EMP-resistant motors: simple units with no control circuitry and advanced assemblies with high-quality protection. Safe and reliable solutions.
Getting Started
Is hand pump water safe to drink?
Hand pump water is safe if compliant with the Safe Drinking Water Act. Simple Pump uses lead-free stainless steel and certified materials for safe drinking water.
Getting Started
How much water does the Simple Pump pump?
Discover the Simple Pump's efficiency: delivers 4.5, 8.5, or 20.5 ounces per stroke. Choose the right cylinder for optimal water output.
Getting Started
Can the pump really develop enough pressure to fill my pressure tank?
The Simple Pump efficiently fills residential pressure tanks up to 45 psi, thanks to its precise manufacturing, ensuring reliable performance in most wells.