Welcome to Simple Pump Support
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FAQs
Getting Started
How good is the Simple Pump manufacturing process?
Simple Pumps are precision-made with computer-controlled machining for improved efficiency, reliability, and easy part replacement—even years later.
Getting Started
How does the Simple Pump compare to other pumps?
Simple Pumps are CNC-machined for superior reliability, require less effort, fit alongside submersibles, cost significantly less, and can easily upgrade to a motor for solar use.
Getting Started
Does a Simple Pump fit in a 4” Well with a Submersible and Pitless Adaptor?
A Simple Pump can fit in a 4" well with a pitless adapter, though maneuvering or replacing the adapter with a slimmer version may be necessary for installation.
Getting Started
Do you have a Simple Pump catalog?
We don't have a catalog, but our Products Parts List includes all items and prices. Request a customized quote based on your specific well and needs for accurate pricing.
Getting Started
How Do I Find the Water Level and Well Depth?
Find your well's water level and depth on your well report. If unavailable, request a copy from your state or county, or measure yourself with caution to avoid tangling the submersible wiring.
Getting Started
Should I tie into my existing pitless or pump out of the well cap?
Should you tie into the pitless adapter or pump out of the well cap? It depends on your location, needs, and budget. Exiting through the well cap is easier, while a pitless adapter requires more work but offers more flexibility.
Getting Started
What Is the Difference Between the Water Table and Static Water Level?
The static water level is the distance from the ground to the water in your well at rest. The water table refers to the saturation level in soil and rock beneath the surface.
Getting Started
How deep can Simple Pump pump from?
The Simple Pump can hand pump from 325 feet and motor pump from 225 feet, with adjusted limits when pumping into pressurized systems or uphill.
Orders and Warranty
Does Simple Pump offer a multiple pump discount?
Simple Pump offers discounts on multiple-unit purchases, including group buys and installations. Ideal for friends, family, or multi-pump setups.
Getting Started
Is there room in my 4” well with a submersible with pitless?
Installing a Simple Pump in a 4" well with a pitless is possible, though rare. Maneuvering or a slimmer pitless adapter may be needed for success.