Welcome to Simple Pump Support
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FAQs
Getting Started
Can I Install onto an Existing Mark II/III/VLOM or AFRIDEV Pedestal?
Install Simple Pump on existing Mark II/III/VLOM or AFRIDEV pedestals easily with our adaptor, minimizing cost and disruption. Adjustable height for seamless integration.
Getting Started
How hard is it to pump water with the Simple Pump?
Pumping water with the Simple Pump is easy—even from depths up to 325 feet. Lever design requires as little as 12 lbs of force, outperforming other hand pumps.
Orders and Warranty
Will you give me a lower price that your dealer?
We value our dealers and do not discount below the MSRP to ensure fair pricing for all. Dealers provide essential service by reaching and educating customers.
Getting Started
How does the Simple Pump Solar Compare to Other Solar Pumps?
The Simple Pump Solar stands out with top-quality materials, reliable design, and easy installation. High-efficiency solar panels ensure performance even in low light.
Getting Started
Can I add a Simple Pump motor later to the hand pump?
Yes, you can easily add a Simple Pump motor to your existing hand pump. The modular pump heads allow quick switching in just minutes.
Orders and Warranty
Is There a Tax Credit for the Simple Pump Solar System?
You may qualify for a renewable energy tax credit for the Simple Pump solar system. Credits vary by installation date. Consult your accountant for details.
Installation and Maintenance
Can I store the pump long-term until I need it?
Yes, the Simple Pump Deep Well Hand Pump can be stored long-term. Install it to test functionality, then uninstall and store it. Regular checks are recommended.
Installation and Maintenance
Can I detach the Simple Pump when I’m away?
Yes, you can detach the Simple Pump handle for security and make it less visible by sliding the pump head down, keeping your well discreetly hidden.
Getting Started
Simple Pump Well Compatibility Chart
Check the Simple Pump Well Compatibility Chart to determine if the Deep Well Hand Pump fits alongside your submersible. Requires just 1.6-1.8″ clearance.
Getting Started
Can the Simple Pump be installed in a 2-inch Casing?
Yes, the Simple Pump deep well hand pump can be installed in a 2-inch casing. Follow special installation guidelines for optimal performance and secure mounting.